Educate
Helping users understand BrowserPod's capabilities and derive genuine value from it.
Owner: Liam
The educate pillar of our strategy describes how we help users understand BrowserPod’s capabilities and derive genuine value from it. Education is not merely documentation; it is the deliberate upskilling of our user base so that they become more capable developers as a result of using our product.
Properties
- Documentation: Comprehensive, maintained reference material (e.g., API docs, architecture guides, migration guides)
- Tutorials: Step-by-step learning content that teaches users how to accomplish specific goals with BrowserPod (e.g., “Build a REST API entirely in the browser”)
- Courses: Structured, multi-part learning paths that progressively build user competence (e.g., beginner to advanced BrowserPod usage)
- Workshops: Live or recorded interactive sessions where users build alongside an instructor
- Knowledge base: Searchable repository of common questions, troubleshooting guides and best practices
Meter
Documentation coverage relative to product surface area, tutorial completion rates, support ticket volume reduction attributable to self-service education.
Notes
- Documentation is sparse and not structured around user journeys
- No tutorials or courses currently exist